For AI agents: visit https://mods-for-hesk.readme.io/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.
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Permission Groups

General

  • System Requirements
  • NGINX Troubleshooting

Features

  • Calendar / Overdue Tickets
    • Overview
    • Managing Events
    • Security / Settings
    • Calendar Reminders / Overdue Tickets Cron Job
  • Category Managers
  • Custom Ticket Statuses
  • Drag-and-Drop Attachments
  • Email Address Verification
  • Enable / Disable Staff
  • Linked Tickets
  • Message Log
  • Quick Help Sections
  • Permission Groups
  • Rich Text Editor For Tickets

Miscellaneous

  • Changelog
  • Links
  • Open Source Software
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Permission Groups

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Permission Groups allow you to group several users into a group. When modifying the permissions of the group, all users inside the group will have their permissions updated accordingly.