/tickets/:id/replies

Creates a new ticket for a customer

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Required Permissions: None

This endpoint DOES NOT require authentication

Path Params
int32
required

The ticket ID

Body Params
string

The contact's email address. Required if email addresses are needed to view tickets.

string
required

The ticket tracking ID. Required to prevent automated reply spam

string
required

The contents of the reply

boolean
required

true if the message contains HTML, false otherwise

string
required

The contact's IP address

Responses

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Response
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application/json