put https://www.mods-for-hesk.com/demo/api/index.php/v1/staff/tickets/
Updates the basic information for an already existing ticket
Necessary Permissions: can_view_tickets, can_edit_tickets
400 Response Error Keys
A 400 response will result in possibly several error keys being returned in the message section. Consult the table below for what error key represents.
| Key | Description |
|---|---|
NO_NAME | The name is null or blank and a name is required |
INVALID_OR_MISSING_EMAIL | There is no email and it is required, OR one of the email addresses are not valid |
SUBJECT_REQUIRED | The subject is null or blank and a subject is required |
MESSAGE_REQUIRED | The message is null or blank and a message is required |
MISSING_LANGUAGE | The language is null or blank and the helpdesk supports multiple languages |