get https://www.mods-for-hesk.com/demo/api/index.php/v1/statuses
Retrieves all ticket statuses
Permissions Required: None
Response
| Name | Datatype | Description |
|---|---|---|
| id | int | The status ID |
| textColor | string | The status color, in hex |
| defaultActions | array of string | array containing 0 or more of the following: - IsNewTicketStatus- IsCustomerReplyStatus- IsStaffReopenedStatus- IsClosed- IsClosedByClient- IsStaffClosedOption- LockedTicketStatus- IsAutocloseOption- IsDefaultStaffReplyStatus |
| closable | string | Determines whether or not status can close the ticket. Will be one of the following: - "yes" - "no" - "conly" -- customers only - "sonly" -- staff only |
| sort | int | The sort value if not using user-defined order. Statuses should be sorted from lowest value to highest. |
| localizedNames | associative array / map | List of languages to their display value |